Post by account_disabled on Dec 30, 2023 5:29:11 GMT -5
The world has arrived in an era called The 4 th Industrial Revolutions (IR4) or the 4th industrial revolution, an era in which digital technology creates disruption to everything (Disruptive Technology), especially the industrial sector that changes rapidly and violently. Businesses that cannot adapt quickly will disappear. And many occupations may no longer require human labor. Because there is a technology called "Artificial Intelligence" or AI that is smarter and can work continuously. and without feeling replaced The question is: How should SME businesses adapt in an era where AI takes over the world? 'Nui' Phongsuk Hiranpruk, CEO of Show No Limit Company Limited, producer of online media called Showdown and IT host, said that things in the SME business The need to adapt is to take advantage of AI technology as a handicap in doing business in today's era.
The principles of AI are thinking, analyzing, collecting data, summarizing Country Email List results according to goals and being able to give orders. Or making accurate predictions better than humans because sometimes Humans may make the mistake of being tired due to working long hours, from pressure, or from various emotional states. Makes decisions or actions that do not meet the goals' objectives, while AI is processed and works precisely. Respond directly to the point according to purpose There are no feelings, emotions, and fatigue that will cause errors. It works under the command of the IoT system or the Internet of Things. An example of AI that is closest to us is an intelligent voice command system in a smartphone that can receive commands and understand the spoken language of real people.
And can respond like a personal assistant to the user, such as Siri in the iOS system or Google Assistant from Google. These are the intelligence of AI that is close to us. AI and the replacement of human labor. Because of AI's brilliant abilities, it is being used in jobs that can replace human labor, such as in Call Center work, a department that must make continuous phone calls to customers. Because each day you may have to contact many customers, such as calling to offer various services. If someone works like this all day Fatigue will inevitably occur. or stress, but AI doesn't have emotions, but for the Call Center department that has to answer customer calls It is not recommended to use AI because it is a job that requires building relationships with customers.
The principles of AI are thinking, analyzing, collecting data, summarizing Country Email List results according to goals and being able to give orders. Or making accurate predictions better than humans because sometimes Humans may make the mistake of being tired due to working long hours, from pressure, or from various emotional states. Makes decisions or actions that do not meet the goals' objectives, while AI is processed and works precisely. Respond directly to the point according to purpose There are no feelings, emotions, and fatigue that will cause errors. It works under the command of the IoT system or the Internet of Things. An example of AI that is closest to us is an intelligent voice command system in a smartphone that can receive commands and understand the spoken language of real people.
And can respond like a personal assistant to the user, such as Siri in the iOS system or Google Assistant from Google. These are the intelligence of AI that is close to us. AI and the replacement of human labor. Because of AI's brilliant abilities, it is being used in jobs that can replace human labor, such as in Call Center work, a department that must make continuous phone calls to customers. Because each day you may have to contact many customers, such as calling to offer various services. If someone works like this all day Fatigue will inevitably occur. or stress, but AI doesn't have emotions, but for the Call Center department that has to answer customer calls It is not recommended to use AI because it is a job that requires building relationships with customers.